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Manager SAP Configuration

UGI Utilities, Inc., is a natural gas and electric utility serving over 700,000 customers in Pennsylvania.  The foundation of our success lies in the strength of our 1500 plus employees who serve our customers to ensure the safe and reliable delivery of energy every day.  As a company, we are very community focused and proudly support many community organizations in our service areas.

Job Summary

The Manager SAP Configuration is responsible for translating the Business requirements of the Functional Area (e.g., Finance, Controlling, Supply Chain, Human Resources, Customer Service, Meter Operations, etc.) in to the SAP system via the SAP Configuration IMG (SAP Implementation Guide). This includes all aspects of project work, on-going functional enhancements, trouble-shooting, and SAP provided system and/or legal changes. The Manager SAP Configuration collaborates on all phases of the systems development life-cycle (SDLC) with a focus on the analysis, design, and development of configuration-based solutions. Must continuously maintain and develop the necessary skillsets, both technical and analytical to enhance value-added business solutions and in keeping with the IT architecture.  They are also responsible for direct supervision and management of the day-to-day activities internal and contract SAP Configuration resources.

Knowledge & Skills

Direct Experience

  • Required: Six (6) to eight (8) years of SAP configuration experience performing the duties of systems analysis, design, and development. Two (2) or more years’ experience with leading and guiding SAP projects and resources, respectively.
  • Preferred: Eight (8) to ten (10) years of SAP configuration experience in one or more functional areas (e.g., CRM, DM, FSD, SM) performing the duties of systems analysis, design, and development. Four (4) or more years’ experience in managing IT resources.


  • Required: Strong knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies; suggests and leads application of new technologies.
  • Strong verbal, written, analytical, and interpersonal skills. Frequently presents information to their team, department, and business areas.
  • Understands project plans and is able to clearly articulate their role, project goals, and timelines. Develops project plans for small projects; partners with Project Managers to develop project plans for large projects and assists Manager with resource management.
  • Creates and reviews technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.
  • Effectively presents information to their team and department, as needed. Develops project plans and authors technical design specifications for small projects.
  • Proficient with the Microsoft Office suite.
  • Preferred: Drives continuous process improvement for SDLC, maintenance, application support, and technology architecture.



  • Required: ITIL Foundation certification (at hire or within 12 months in position)
  • Preferred: Certifications in specific job-related disciplines or SAP Configuration tracks are preferred.


Working Conditions


  • Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline. An Associate’s degree in Computer Information Systems, Business Administration, or equivalent discipline, plus seven (7) years of related SAP configuration experience may be substituted for a Bachelor’s degree.
  • At least one SAP professional configuration certification in a specific discipline (e.g. CRM, DM, FSD, SM) preferred in addition to the requirements above (Preferred)

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer.  As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a).  The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Nearest Major Market: Reading PA

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